GetPay Support

Email support@getpay.cc. We reply within 2 business days.

To help us answer faster, please include:

• the email address you sign in to GetPay with, and your company name;
• what you were trying to do, and what happened instead (a screenshot helps);
• the invoice or document number, if the question is about one;
• if you were using ChatGPT or Claude: which app, and what you asked it.

Never send your password, an API key or an access token. We will never ask for them. Refund requests follow the Refund Policy.

• Connect. Add the GetPay server in ChatGPT, Claude or another MCP client, sign in to GetPay and choose the company. Step-by-step instructions are on Connect GetPay to ChatGPT and Claude.
• Disconnect. In GetPay, open Settings → Connected apps and choose Disconnect. The app loses access at once. An owner or admin can disconnect any connection to their company.
• Approvals. Money, legal and outbound actions (issuing, emailing or voiding an invoice, recording a payment, categorising a bank transaction) never run from the chat. The AI app gets a link, and an owner or admin approves or cancels the step in GetPay under Approvals. A connected app can never approve its own request.
• Privacy. The GetPay data needed to answer you is sent to the AI app you connected, which handles it under your own agreement with its provider. What GetPay keeps about a connection is set out in section 5.5 (Connected AI Apps and Agents) of the Privacy Policy.

• Privacy Policy
• Terms of Service
• Pricing
• Connect GetPay to ChatGPT and Claude