Acceptable Use Policy

Last updated: 2026-10-04 Version: v1.5

This Acceptable Use Policy ("AUP") governs your use of GetPay, accessible at https://getpay.cc (the "Service"), operated by TELEBORT AI STUDIO PLT (LLP0046066-LGN).

The AUP is part of and incorporated into our Terms of Service. Violating this AUP may result in account suspension or termination.

1. Principles

GetPay is an accounting and payments platform intended for lawful business use. You must use the Service in a manner that:

Complies with all applicable Malaysian and international laws
Respects the rights of other users, our team, and third parties
Protects the integrity, security, and availability of the Service for all users
Does not expose Telebort, our team, or other users to legal, regulatory, or reputational harm

2. Prohibited Uses

You must NOT use the Service to:

2.1 Unlawful activity

Record fraudulent or fictitious transactions for the purpose of tax evasion
Launder money or finance terrorism
Conceal proceeds of crime
Make false declarations to LHDN, RMCD (Customs), SSM, or any other regulatory authority
Engage in transactions prohibited by Malaysian export controls or sanctions law

2.2 Harm to third parties

Process personal data in violation of the Personal Data Protection Act 2010 (e.g., without lawful basis, beyond stated purpose, without notice)
Issue invoices to identities not consensually represented
Send unsolicited bulk communications (spam) via Service-generated emails
Defame, harass, or threaten any person

2.3 IP infringement

Upload content that infringes any copyright, trademark, patent, or trade secret
Use the Service to circumvent technical protection measures
Reverse engineer the Service or decompile its code

2.4 Service abuse

Attempt to gain unauthorized access to other accounts or to backend systems
Probe, scan, or test for vulnerabilities (except through coordinated disclosure to studio.telebort@gmail.com)
Disrupt or overload the Service (e.g., denial-of-service, excessive automated requests)
Bypass rate limits, authentication, or any access control
Resell or sublicense access to third parties without our written consent
Use bots, scrapers, or automated tools to extract data at scale, except through authorized API endpoints

2.5 Malicious content

Upload viruses, malware, ransomware, worms, or other harmful code
Embed scripts in uploaded documents intended to exploit users or the Service

2.6 Seller listing content

In a seller listing in our showcase (and in any shop it links to), you must not offer, promote or link to:

Counterfeit or infringing goods — fake, replica or pirated products, or products that infringe someone's brand, copyright or other rights
Prohibited or regulated goods — anything the law bars you from selling, or lets you sell only with a licence, permit or registration you do not hold, including alcohol, vape and e-cigarette products, weapons and knives
Unregistered health claims — health, medical or therapeutic claims for a product that is not registered or notified with the relevant Malaysian authority where the law requires it
Misleading claims — false or unprovable statements about the business, its products, ratings, reviews, sales figures, credentials or origin, or any suggestion that GetPay or a shopping platform has verified, approved, endorsed or partnered with it
Impersonation — a shop, business, brand or person that is not yours, or presenting yourself as GetPay or as a shopping platform
Unsafe links — a link to a phishing, malware or deceptive page, or one that redirects somewhere other than the shop it names

3. AI-Specific Use Limits

GetPay includes AI-assisted features (auto-categorization, OCR, e-invoice generation, anomaly detection). When using these features:

3.1 You acknowledge that AI outputs are probabilistic and may contain errors. You remain responsible for reviewing and approving outputs before relying on them for tax filings, regulatory submissions, or financial reporting.

3.2 You must NOT:

Use AI features to generate fictitious source documents (fake invoices, fake receipts) for tax-evasion or fraud purposes
Use AI features to bypass professional accounting, tax, or audit oversight required by Malaysian law
Prompt-inject or attempt to subvert AI safety controls
Use AI-generated outputs as a substitute for licensed professional advice (legal, tax, audit)
Use outputs from the Service's AI features to train, fine-tune, or otherwise improve any AI model
Use AI features to generate unlawful or harmful content — including CSAM, weapons-development content, election-interference content, medical or health misinformation, non-consensual surveillance content, or fraudulent documents (fake IDs, currency, licenses)

3.3 We reserve the right to investigate suspicious AI usage patterns. We may suspend AI features for accounts demonstrating misuse.

4. Resource Limits

4.1 Subscription plans include fair-use resource quotas (storage, AI computations, API requests, user seats). Excessive use beyond plan limits may incur additional charges or require upgrade.

4.2 We may throttle or suspend access for accounts exhibiting abnormal usage patterns that affect Service availability for other users.

5. Multi-Tenant Considerations

5.1 The Service is multi-tenant. Each tenant's data is logically segregated; you must not attempt to access another tenant's data.

5.2 If you discover a security issue affecting tenant isolation, report it immediately to studio.telebort@gmail.com with the subject "Security — Tenant Isolation". Do not exploit, share, or publicize the issue before we have an opportunity to remediate.

6. Reporting Violations

6.1 To report a violation of this AUP by another user, abusive behaviour, or a security concern:

Email studio.telebort@gmail.com with the subject "AUP Violation"
Include: account/email of the user (if known), description of the violation, supporting evidence (screenshots, links, transaction IDs)

6.2 We treat reports confidentially to the extent feasible. We may need to disclose the reporter's identity if required by law or to investigate effectively.

6.3 To report a seller listing, use Report an issue on the listing page, or email studio.telebort@gmail.com with the subject "AUP Violation" and the link to the listing.

7. Enforcement

7.1 Enforcement actions for AUP violations escalate based on severity:

Step	Action	Trigger
1	Written warning	Minor or first-time violation, no apparent harm
2	Feature suspension	Repeated minor violation, or moderate violation
3	Account suspension	Material violation, or escalation from step 2
4	Account termination	Severe violation, repeated escalation, or unlawful conduct
5	Referral to authorities	Suspected criminal conduct (fraud, money laundering, etc.)

7.2 We may skip steps and proceed directly to termination for severe violations (criminal conduct, security exploitation, fraudulent use, material PDPA violation).

7.3 Account termination does NOT entitle you to a refund. See our Refund & Cancellation Policy.

7.4 Enforcement decisions are made in good faith based on the information available. If you believe an enforcement action was made in error, contact studio.telebort@gmail.com for review.

7.5 We may hide or remove a seller listing that breaches section 2.6 immediately, without following the steps in clause 7.1.

v1.0 — 2026-05-11 — First version.
v1.1 — 2026-05-13 — Added AI-specific prohibitions to §3.2.
v1.4 — 2026-10-01 — §3.2 states the AI prohibitions as the Service's own rules without referring to a third-party AI provider's policy; full security contact address in §2.4; registered address updated.
v1.5 — 2026-10-04 — Added §2.6 on what a seller listing must not contain, with a way to report one (§6.3) and removal of a breaching listing (§7.5).