Priced by the documents you issue. Start free.
Pick a plan by how many documents you issue a month. A limit never blocks your books — what your plan includes keeps running, even past its allowance.
Already on GetPay? Your current plan and price stay the same.
Free
For a seller just opening the books.
- 30 documents / month
- 20 AI automation credits
- 1 seat · 1 sales channel (fair use)
- Copilot chat included
- AI storekeeper · 60 customer messages / day
Starter
For a small team booking every sale and filing MyInvois.
- 300 documents / month
- 300 AI automation credits
- 3 seats · 2 sales channels (fair use)
- MyInvois e-invoicing
- Payroll RM8 per head paid
- Counter outlet add-on
- Copilot chat included
- AI storekeeper · 300 customer messages / day
- Billing layer 0.8% (cap RM499/mo)
Growth
RecommendedFor a growing seller on every channel, with payroll and a counter.
- 2,000 documents / month
- 1,500 AI automation credits
- 10 seats · unlimited sales channels (fair use)
- MyInvois e-invoicing
- 5 payroll heads included
- 1 Counter outlet included
- Copilot chat included
- AI storekeeper · 1,000 customer messages / day
- Billing layer 0.5% (cap RM999/mo)
Scale
For multi-outlet operations with high document and automation volume.
- 10,000 documents / month
- 6,000 AI automation credits
- 25 seats · unlimited sales channels (fair use)
- MyInvois e-invoicing
- 20 payroll heads included
- 3 Counter outlets included
- Copilot chat included
- AI storekeeper · 3,000 customer messages / day
- Billing layer 0.3% (cap RM1,999/mo)
Enterprise
Custom limits, contracts and support for larger groups.
- Custom documents / month
- Custom AI automation credits
- Custom seats · unlimited sales channels
- Every limit configurable
- Custom billing-layer rate
- Support and service terms agreed with you
- AI storekeeper · 3,000 customer messages / day
Compare plans
| Feature | Free | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Price | RM0/month | RM199/month | RM499/month | RM1,299/month | Custom |
| Documents per month | 30 | 300 | 2,000 | 10,000 | Custom |
| AI automation credits per month | 20 | 300 | 1,500 | 6,000 | Custom |
| Seats (people who can edit) | 1 | 3 | 10 | 25 | Custom |
| Sales channels (fair use) | 1 | 2 | Unlimited | Unlimited | Unlimited |
| LHDN MyInvois e-invoicing | Not included | Included | Included | Included | Included |
| Payroll (EPF, SOCSO, EIS, PCB) | Not included | RM8 per head paid | 5 heads included, then RM8 per head | 20 heads included, then RM8 per head | Custom |
| Counter (POS) outlets | Not included | Add-on, RM99 per outlet / month | 1 included | 3 included | Custom |
| Copilot chat | Included (fair use) | Included (fair use) | Included (fair use) | Included (fair use) | Included (fair use) |
| Billing layer fee | Not included | 0.8% of billed volume, capped at RM499 / month | 0.5% of billed volume, capped at RM999 / month | 0.3% of billed volume, capped at RM1,999 / month | Custom |
| AI storekeeper (customer chat) | 60 messages / day | 300 messages / day | 1,000 messages / day | 3,000 messages / day | 3,000 messages / day |
The AI storekeeper answers your customers on your store page and website. It is on every plan; the daily figure is a fair-use limit on customer messages (a quarter of it is kept for returning customers who have verified their email, so new visitors can use the other three quarters), and storekeeper chats do not use AI credits.
Add-ons
Add only what you need. Add-ons are billed monthly: adding one is charged pro-rata straight away; removing one takes effect from your next billing period.
Extra seats
Packs of 5 seats — RM99 / month per pack
Seats for your accounting firm (a GetPay partner firm) are free.
Counter outlet
RM79 / month per extra outlet (RM99 per outlet on Starter), 2 registers each
Extra register
RM29 / month per register
Payroll beyond included heads
RM8 per employee actually paid in the month, billed after the month
AI credit top-up packs
- 1,000 credits — RM50
- 5,000 credits — RM200
- 20,000 credits — RM700
Top-up credits last 12 months from purchase. Your monthly allowance resets every month and does not roll over.
Billing layer: a RM199 monthly minimum applies only in months you bill through it.
What counts as a document
Counted
- A channel order that books a sale — it becomes one invoice, counted once
- An invoice you issue, manual or recurring (a paid invoice is also your receipt — never counted twice)
- A credit note you issue
- Invoices GetPay's billing layer issues for you
- Each invoice counts once — including an invoice that also goes into a monthly consolidated MyInvois submission
Never counted
- Drafts and quotations
- Bank statement lines
- Invoices you import from your old system
- A document voided in the same month
- Each Counter (POS) sale on its own — Counter sales go into the monthly consolidated submission, counted once. A Counter sale whose buyer asks for their own e-invoice counts as an invoice.
AI automation credits
Copilot chat is included on every plan (fair use). Credits meter automation — work an agent does for you through the CLI or API, plus AI reading of receipts and statements. Actions you take through a connected AI app (ChatGPT, Claude) don't use credits.
| Agent, CLI or API operation | 1 credit |
|---|---|
| Receipt scan (OCR) | 2 credits |
| Bank statement read by AI | 5 credits |
When credits run out
- At 80% of your monthly allowance we let you know.
- When the allowance and any top-up credits are used up, a task already running can finish, using up to 10% of your allowance beyond it. New automation pauses, with Top up and Upgrade one click away.
- To protect your credits, automation also pauses for the rest of the day (Malaysia time) once it has used 25% of your credits in one day. The owner can raise this limit.
- Bookkeeping, e-invoicing, payroll and channel sync never pause. Recording them never uses credits; when an agent only looks things up in your books, that uses credits while you have them and runs free when you don't.
Questions
I'm moving from another system. What can I bring over?
You can import customers, suppliers, your chart of accounts, and unpaid customer invoices and supplier bills from SQL Account, AutoCount or a CSV file, then set your opening balances. Bank statements can be uploaded too. You preview everything before it is saved.
Does GetPay do LHDN e-invoicing?
Yes, on every paid plan from Starter. Using your own MyInvois credentials, GetPay submits e-invoices — including consolidated B2C e-invoices — to LHDN through the MyInvois API, checks their status and can cancel them. When your business has to start e-invoicing depends on LHDN's implementation timeline.
See LHDN's e-invoice pageDoes it handle SST?
Yes. Add SST to invoices and credit notes, and GetPay keeps an SST-02 summary for each taxable period to help you prepare your return. You still file the return with the Royal Malaysian Customs Department on MySST.
Will a limit ever stop my books?
No. Bookkeeping, e-invoicing, payroll and channel sync never pause, and documents over your allowance are still booked. Only new AI automation pauses — when your credits run out, or for the rest of the day once it passes the daily safety limit — and a task already running can finish.
What happens if I issue more documents than my plan includes?
Nothing is blocked. If your company issues more documents in a month than your plan includes, your plan is due to move up to the next one from the start of the following month, and we tell you by email and in Settings as soon as our nightly check records it. From that month you confirm the move in Settings; if you don't, we may move you up ourselves after telling you. You are never charged the higher price for the month you went over. You can move back down at any time before your plan renews; the change applies from your next billing period. On Scale, we contact you about Enterprise instead.
Read the terms of serviceIs there a free trial?
The Free plan is free for as long as you like — no card needed — so you can try GetPay before you pay. Paid plans have no separate free trial and are charged from the day you subscribe. If you pay annually, your first annual charge can be refunded in full within 14 days.
Can I cancel? Do you give refunds?
Yes — cancel any time from Settings. A monthly plan runs to the end of the month you have paid for, and we don't refund part of a month. Ask within 14 days of your first annual charge and we refund it in full (the plan ends at once); after that, and on renewals, you keep the plan to the end of the paid year with no refund. AI top-up packs are refundable within 14 days only if none of their credits have been used. A billing error — such as a duplicate charge, or being charged for the wrong plan or amount — is always refunded in full.
Read the refund policyWhere is my data stored?
Your company's books are stored in a database in Singapore, encrypted in transit and at rest, and kept separate from every other company's data. Some services we rely on may process data in other countries — the privacy policy lists them.
Read the privacy policyCan my accountant work in my books?
Yes, on every plan. Seats for your accounting firm (a GetPay partner firm) are free and don't use your plan's seats. You can also invite your accountant as a team member, which uses a seat. Need an accountant? Browse our directory.
Browse the directorySee GetPay with a sample business
Open the live demo: a sample Malaysian business with invoices, bank matching and payroll already set up. No signup, nothing to install.