Terms of Service — GetPay
Last updated: 2026-05-13 Version: v1.1
These Terms of Service ("Terms") govern your access to and use of GetPay, an accounting and payments software-as-a-service product accessible at https://getpay.cc (the "Service"), operated by TELEBORT AI STUDIO PLT (LLP0046066-LGN), a limited liability partnership registered in Malaysia ("Telebort", "we", "us", "our").
By creating an account, accessing, or using the Service, you ("you", "your", "Customer") agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility and Acceptance
1.1 You must be at least eighteen (18) years old and have the legal capacity to enter into a binding contract to use the Service.
1.2 If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and references to "you" include that organization.
1.3 Your continued use of the Service constitutes acceptance of these Terms and any updates we make from time to time pursuant to clause 13.
2. The Service
2.1 GetPay is a cloud-based accounting and payments management platform. Features may include, without limitation: chart of accounts, journal entries, invoice generation, bill management, bank transaction import and reconciliation, customer and supplier records, SST tracking, e-Invoice (MyInvois) submission, and AI-assisted categorization.
2.2 The Service is provided on a software-as-a-service basis. We may add, modify, or remove features at our discretion, with reasonable notice for material changes.
2.3 The Service is not a substitute for professional accounting, tax, legal, or financial advice. AI-assisted features (including categorization suggestions and tax computations) are informational only. You remain responsible for the accuracy and compliance of your financial records.
2.4 Service availability. The Service is available subject to applicable law, export-control and sanctions regimes, and the supported-regions policies of underlying AI providers. AI-assisted features depend on Anthropic's API and are subject to Anthropic's Supported Regions Policy; availability of AI features may therefore differ by region from non-AI features, and we may suspend or restrict access where the Service is not lawful in your jurisdiction or where an upstream provider's region policy changes.
3. Account Registration
3.1 To use the Service, you must register an account by providing accurate, current, and complete information.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.3 You must notify us immediately at studio.telebort@gmail.com if you become aware of any unauthorized use of your account or any security breach.
3.4 We may suspend or terminate accounts that contain false, misleading, or fraudulent information.
4. Subscription, Fees, and Payment
4.1 Subscription Plans. The Service is offered on subscription plans described at https://getpay.cc/pricing or in a separate written agreement. Subscription fees are payable in Malaysian Ringgit (MYR) unless otherwise stated.
4.2 Auto-Renewal. Subscriptions renew automatically at the end of each billing period (monthly or annually) unless cancelled in accordance with clause 4.4 or our Refund & Cancellation Policy.
4.3 Taxes. Fees are exclusive of applicable taxes (including Sales and Service Tax (SST), where applicable). You are responsible for all taxes arising from your use of the Service, except for taxes on our net income.
4.4 Cancellation. You may cancel your subscription at any time via your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. See our Refund & Cancellation Policy for details.
4.5 Late Payment. Unpaid fees accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We may suspend access for accounts more than thirty (30) days past due.
4.6 Price Changes. We may change subscription fees with at least thirty (30) days' notice. Changes take effect on the next renewal after the notice period.
5. Acceptable Use
5.1 Your use of the Service is subject to our Acceptable Use Policy, which is incorporated by reference into these Terms.
5.2 Without limiting clause 5.1, you must not use the Service to: (a) violate any applicable law; (b) infringe intellectual property or privacy rights; (c) transmit malware or harmful code; (d) attempt to gain unauthorized access to the Service or other accounts; (e) reverse engineer, decompile, or scrape the Service; (f) resell or sublicense access to third parties without our written consent; (g) use the Service to record fraudulent or fictitious transactions for the purpose of tax evasion or money laundering.
6. Your Data and Content
6.1 Ownership. You retain all rights, title, and interest in the data, documents, files, and content you upload to or generate through the Service ("Customer Data").
6.2 License to Us. You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and create derivative works of the Customer Data solely for the purpose of providing and improving the Service, complying with law, and enforcing these Terms.
6.3 Accuracy. You are responsible for the accuracy, legality, and completeness of Customer Data. We do not verify Customer Data and are not liable for errors in your financial records, tax filings, or regulatory submissions arising from inaccurate Customer Data.
6.4 Export. You may export your Customer Data in standard formats (CSV, JSON, PDF) at any time during your subscription. Upon termination, we will make Customer Data available for export for thirty (30) days, after which we may delete it in accordance with our Privacy Policy.
6.5 Backups. While we maintain reasonable backup procedures, you are responsible for maintaining your own copies of Customer Data for business continuity.
7. Our Intellectual Property
7.1 The Service, including all software, designs, interfaces, content, and trademarks (including "GetPay" and "Telebort"), is owned by Telebort AI Studio PLT or its licensors and is protected by Malaysian and international intellectual property laws.
7.2 We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription, solely for your internal business purposes and in accordance with these Terms.
7.3 You may not (a) copy, modify, or create derivative works of the Service; (b) remove or alter proprietary notices; (c) use the Service to develop a competing product; or (d) use our trademarks without prior written consent.
8. Third-Party Services and Integrations
8.1 The Service may integrate with third-party services (e.g., banking APIs, MyInvois, payment gateways, email providers, AI providers). Your use of those services is governed by their own terms.
8.2 We are not responsible for the availability, accuracy, security, or content of third-party services. Third-party fees may apply directly between you and the third-party provider.
9. Confidentiality
9.1 Each party agrees to keep confidential any non-public information of the other party disclosed in connection with the Service, and to use it only for the purpose of performing under these Terms.
9.2 Confidentiality obligations survive termination of these Terms for a period of three (3) years.
10. Warranty Disclaimer
10.1 Service Provided "AS IS". Except as expressly stated in these Terms, the Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
10.2 No Financial Advice. The Service does not provide accounting, tax, legal, audit, or financial advice. AI-generated outputs are informational only and must be reviewed by you (or your qualified advisor) before relying on them.
10.3 Statutory Rights Preserved. Nothing in this clause excludes or limits any warranty, condition, or right that cannot lawfully be excluded under the Consumer Protection Act 1999 of Malaysia or other applicable consumer protection law.
11. Limitation of Liability
11.1 Cap on Liability. To the maximum extent permitted by law, our aggregate liability arising out of or related to these Terms or the Service, whether in contract, tort, or otherwise, is limited to the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim.
11.2 Excluded Damages. Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, business opportunity, or goodwill, even if advised of the possibility.
11.3 Carve-outs. The limitations in clauses 11.1 and 11.2 do not apply to: (a) liability for death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot lawfully be limited.
12. Indemnification
12.1 You will indemnify, defend, and hold harmless Telebort, its affiliates, and their respective officers, directors, employees, and agents from any third-party claim arising from: (a) your breach of these Terms; (b) your Customer Data; (c) your use of the Service in violation of law; (d) your infringement of any third party's intellectual property or privacy rights.
12.2 We will indemnify you against any third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes any Malaysian patent, copyright, or trademark, subject to: (a) prompt written notice of the claim; (b) sole control of the defence by us; (c) reasonable cooperation from you. This is your sole and exclusive remedy for IP infringement by the Service.
13. Modifications to These Terms
13.1 We may modify these Terms from time to time. We will give notice of material changes by email and/or by posting a notice in the Service at least thirty (30) days before the effective date.
13.2 Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree, you may cancel under clause 4.4 before the effective date.
14. Term and Termination
14.1 These Terms remain in effect for as long as you have an account or use the Service.
14.2 Termination by You. You may terminate at any time by cancelling your subscription per clause 4.4 and closing your account.
14.3 Termination by Us. We may suspend or terminate your account immediately if you: (a) materially breach these Terms and fail to cure within fourteen (14) days of written notice (or immediately for breaches that cannot be cured); (b) fail to pay fees more than thirty (30) days past due; (c) use the Service unlawfully or in a manner that exposes us to liability.
14.4 Effect of Termination. Upon termination, your access ends. Clauses 6 (Data), 7 (IP), 9 (Confidentiality), 10 (Warranty Disclaimer), 11 (Liability), 12 (Indemnity), 15 (Governing Law), and 16 (Miscellaneous) survive.
15. Governing Law and Dispute Resolution
15.1 These Terms are governed by and construed in accordance with the laws of Malaysia.
15.2 The parties shall first attempt to resolve any dispute through good-faith negotiation within thirty (30) days. If unresolved, the dispute shall be referred to mediation administered by the Asian International Arbitration Centre (AIAC) under its Mediation Rules.
15.3 If mediation fails within sixty (60) days of commencement, the dispute shall be finally resolved by arbitration administered by the AIAC under its Arbitration Rules. The seat shall be Kuala Lumpur, the tribunal shall consist of one (1) arbitrator, and the language shall be English.
15.4 Subject to clauses 15.2–15.3, the parties submit to the non-exclusive jurisdiction of the courts of Malaysia, and specifically the High Court of Malaya at Pulau Pinang, for interim relief and enforcement of arbitral awards.
16. Miscellaneous
16.1 Entire Agreement. These Terms (with the Privacy Policy, Refund Policy, and AUP) constitute the entire agreement between you and us regarding the Service.
16.2 Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
16.3 Waiver. Failure to enforce any right is not a waiver of that right.
16.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
16.5 Force Majeure. Neither party is liable for failure to perform due to events beyond reasonable control (natural disasters, war, terrorism, pandemics, government actions, internet failures, third-party cloud provider outages).
16.6 Notices. Notices to us must be sent to studio.telebort@gmail.com. Notices to you will be sent to the email address associated with your account.
16.7 No Third-Party Beneficiaries. Except as expressly stated, these Terms do not confer any rights on third parties.
16.8 Language. These Terms are written in English. Any translation is provided for convenience; the English version prevails in case of conflict.
17. Contact
For questions about these Terms:
TELEBORT AI STUDIO PLT (LLP0046066-LGN) Email: studio.telebort@gmail.com Address: George Town, Pulau Pinang, Malaysia
Version log
- v1.0 — 2026-05-11 — Initial draft (Claude Code, studio/legal/ kit launch)
- v1.1 — 2026-05-13 — Add §2.4 Service availability — Anthropic Supported Regions Policy flow-down (per Anthropic Commercial Terms M.8 + D.2)